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Direct Mail

BMO Harris Bank online banking letter, cover, interior, and usb flash drive

BMO Harris Bank Online Banking Conversion

Challenges

The merger of M&I and BMO Harris Bank resulted in substantial changes to retail online banking.

Transaction history was not transferred, which added to the negative impacts of the conversion.

Solutions

Communication delivered insight, information, key dates and clear directions.

To top tier customers, a “surprise and delight” element was added: a flash drive, to proactively save their transaction history.

212.983.5700
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MKP communications inc.

Financial marketing and merger communication specialists.

We’ve spent over 25 years building a nationwide client base of financial institutions, large and small.

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