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Regulatory Communications

Selected BMO CFPB Regulatory Communications

Selected BMO CFPB Regulatory Communications

Challenges

Communicate legally required regulatory and remediation messages in a customer-friendly and direct, straightforward manner.

Solutions

Select examples include managing a multi-year phase-out plan of annual renewal home equity lines to minimize the bank’s credit risk, with monthly mailings of up to 10 different cells offering customers options for repayment; another requires monthly mailings to maturing HELOC customers over 10 years.

How-to-read inserts and relevant customer notifications communicated requisite changes to BMO Harris loan statements and error resolution disclosures

Check remediation communications refunded mistakenly-charged fees, providing the information and refund amount unique to each customer.

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MKP communications inc.

Financial marketing and merger communication specialists.

We’ve spent over 25 years building a nationwide client base of financial institutions, large and small.

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