Simple ways to delight banking customers
By Cathy Planchart, Senior Project Manager
Why America Needs More Black-Owned Banks Now
By Maxwell Chalkin, Chief Digital Officer and Senior Project Manager
Optimizing the Customer Experience in the Face of a Branch Consolidation
Optimizing the Customer Experience in the Face of a Branch Consolidation
By Laura DeLaCruz, Director of Project Management and Business Development
How Have Bank Marketers Changed the Way They Bank During the Pandemic?
By Erin O'Brien, Assistant Project Manager
The COVID-19 pandemic closed down almost every bank’s branch network during the height of the pandemic. Even now, most branch lobbies require appointments upon entry so the highest priority banking can be performed.
Time to Amp Up Your Branches!
By Laura DeLaCruz, Director of Project Management and Business Development
We've Walked in Your Shoes
Here at MKP, we know how to serve our financial institution clients because we’ve walked many miles in their shoes.
We recently interviewed three members of the MKP team to hear what they had to say about their experiences working on the “client side” before coming to work at MKP, and what their experience means for our clients.
How did working at a bank prepare you to work at an agency like MKP?