By Jackie Berkoff, Project Manager, Brenna Donahue, Assistant Project Manager and Jasmin Rosen, Assistant Project Manager
In today’s digital era, the banking landscape is rapidly evolving, with traditional brick-and-mortar banks facing competition from online banks that offer convenience and efficiency to tech-savvy customers. A few MKP team members discuss their different views on whether physical branches are necessary.
By Cathy Planchart, Senior Project Manager
By Cathy Planchart, Senior Project Manager
By Maxwell Chalkin, Chief Digital Officer and Senior Project Manager
Optimizing the Customer Experience in the Face of a Branch Consolidation
By Laura DeLaCruz, Director of Project Management and Business Development
By Erin O'Brien, Assistant Project Manager
The COVID-19 pandemic closed down almost every bank’s branch network during the height of the pandemic. Even now, most branch lobbies require appointments upon entry so the highest priority banking can be performed.
By Laura DeLaCruz, Director of Project Management and Business Development
Here at MKP, we know how to serve our financial institution clients because we’ve walked many miles in their shoes.
We recently interviewed three members of the MKP team to hear what they had to say about their experiences working on the “client side” before coming to work at MKP, and what their experience means for our clients.
How did working at a bank prepare you to work at an agency like MKP?