Until its acquisition by Eastern, a long-established Boston-based bank, Wainwright had the most socially progressive agenda in the U.S. – environment, affordable housing, LGBT.

Wainwright customers had a strong emotional attachment to the bank, concerned about the loss of emphasis on the things that mattered to them.

MKP created merger communications with a carefully balanced blend of information and emotion – “We’re glad you’re here.”

Photography and design helped Wainwright customers feel comfortable about banking at Eastern.

Proof points supported Eastern’s continuing commitment to the community.